Shipping policy

Shipping Policy

Free shipping on every order.

Processing time
Orders are processed within 1-5 business days (Monday to Friday, not including holidays). You'll get a confirmation email when your order is placed and a tracking link once it ships.

Delivery time
Once your order ships, delivery usually takes 5-12 business days.

Please give us some extra time during busy periods. Holidays, sales, peak season (like Black Friday through New Year's), carrier delays, and weather can all slow things down. These delays are out of our control, but we'll always do our best to get your order to you as fast as we can.

Tracking
Tracking can take a few days to update after your order ships. If it hasn't moved in a while, don't worry. It usually catches up once the package reaches the next carrier checkpoint.

Address issues
Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address entered by the customer. If you spot a mistake, email us right away and we'll try to fix it before your order ships.

Lost or stolen packages
If you added Shipping Protection and your package is lost, stolen, or damaged in transit, email us and we'll reship your order at no cost. Without Shipping Protection, we can't replace packages that the carrier marks as delivered.

Questions?
Email sillyslipperz@outlook.com with your order number and we'll help you out.